Customer Experience

The first step in achieving exceptional CX is understanding how darned important it really is.

How we help

CX research & strategy
Territories & strategy exploration
CX models & journeys
Strategy & planning
Digital content & experiences
Flagship CX moments
Digital & Physical CX Deployment

transforming customer experience.

It’s simple. Customers expect more.

We’ll help you design and create moments and experiences that inform, educate and inspire.

At Somersault we call it Logical, Magical, Purposeful. Strategies that are founded in strong insights, creative ideas that inspire audiences, outputs and experiences that deliver results.